TERM & CONDITION
*** Deposit & Payment: The value customer kindly acknowledges that:
a. upon confirmation of a booking, a 50% deposit is due, to be paid within 7 days;
b. the remaining balance for all touring is due before the first day of tour.
*** Cancellation policy: The value customer acknowledges that for cancellations an itineraries that are made:
a. after the booking has been confirmed 15 – 10 days prior to departure a 10% Cancellation Fee is due:
b. 14 days – 48 hours prior to departure a 50% Cancellation Fee is due;
c. less than 48 hours prior to departure, or for non-appearance to commence the tour a 100% Cancellation Fee is due.
d. Any requests for Cancellation must be received in writing. For any cancelled bookings, the appropriate Cancellation Fee will be deducted from the deposit / final balance paid, and the remainder of the funds will be refunded by direct debit within 7 days of the Cancellation Request.